Frequently Asked Questions

We service the Mackay and Whitsunday regions, including Mackay, Airlie Beach, Cannonvale, Proserpine, Sarina, Eungella, Walkerston, Marian, Bloomsbury, and surrounding areas. If you're unsure whether we cover your area, just give us a call and we'll let you know.

Getting a quote is easy! You can fill out our online quote request form, give us a call on 0492 654 880, or send us an email. We'll get back to you within 24 hours with a no-obligation quote for your job.

Yes, we are fully licensed and carry comprehensive insurance coverage. This means you're protected and have peace of mind knowing you're dealing with professionals who take their work seriously.

Our pricing depends on the type and scope of work required. We provide transparent, upfront quotes with no hidden fees. For most jobs, we charge a fair hourly rate plus materials. Larger projects may receive a fixed-price quote. Contact us for a free estimate.

We understand that some repairs can't wait. While we don't offer 24/7 emergency services, we do prioritise urgent jobs and will do our best to fit you in as quickly as possible. Give us a call and let us know what you're dealing with.

We accept cash, bank transfer, and card payments. For larger jobs, we may require a deposit before starting work. Payment terms will be discussed and agreed upon before we begin.

We can handle materials for you, or you're welcome to supply your own. If we source materials, we'll pass on the cost without markup. We're happy to advise on what's needed and where to get the best quality at the right price.

Depending on our current workload, we can often start jobs within a few days of receiving your quote approval. Urgent repairs may be able to be scheduled sooner. We'll always give you a realistic timeframe upfront.